Your best defence

Tony Vidler  | Strictly Business | 5 June 2012

One of the most worrying aspects of the best practice advice process for many advisers is trying to determine what constitutes “good” advice – and therefore (the worrying part), what might be considered less than good? How do you identify why a particular piece of advice is appropriate for a consumer? How can you do so in a defensible manner? These questions run to the heart of the problem facing advisers trying to work out whether their advice, their methodology, their research, their everyth...